Barclays launches upgraded Mobile App and invests heavily on digital banking platforms

Barclays Bank of Botswana has upgraded and refreshed the look and feel of its mobile banking app. The newly refreshed app is meant to give our customers a better banking experience, offer more functionality and gives us a competitive edge in the market.

Brighton Banda, the Retail Banking Customer said – “As a business, we have identified Digital Banking as a critical element that’s needed to drive our strategy now and in the future. Our commitment towards this strategic pillar is underpinned by our current heavy investment towards maintaining, upgrading and developing our digital platforms.”

Launched in 2012, the refreshed app has a new look and feel, includes airtime purchase, M-Wallet to MyZaka and Orange Money. The airtime purchase functionality has the ability to pick a number from the contact list on the phone rather than inputting the number in the traditional manner.

As customers spend so much time online, on their phones, on the internet, they are forcing banks to be innovative and provide platforms for them to bank wherever they are. Barclays Bank of Botswana embarked on a digital journey 9 years ago and today provides convenient banking across almost all its digital platforms being mobile, internet and through the vast ATM network of 113 i-ATMs.

Furthermore, Brighton Banda said - “Customers are time conscious and we want customers to have time to do things that matter the most in their lives than spending time in banking halls. Digital banking platforms are critical to fulfil this purpose.”